(A) Great question! You can book a ride online at www.hoboride.com or download to your mobile phone from the Apple app store or Google Play. You will be required to register and create a password, afterwards you can just follow the prompts and pay.
(A) Once a driver has accepted your ride (which may take up to three days) you will receive an email of the driver's profile and an estimated time of pick up. The driver will notify you when he or she arrives at your requested pickup location.
Hobo Ride will refund passenger booked travel at a rate of 100% if refund
requested 7 days prior to travel date. Refunds requested within 7 days of travel but more than 48 hours prior to travel dated will be refunded at a rate of 50%. No refunds will be granted when requested less than 48 hours before travel.
1. Passenger must request refund in written format via email.
2. Refund will be processed using company policy.
3. Refund will be delivered back to the passenger via the original method of payment or via company check at Hobo Rider option.
(A) Please email us at firstname.lastname@example.org with a description of the problem. A dedicated technical team member will respond to you within 48 hours to help you with your issues. If you need to book a ride, don't forget you can book online at www.hoboride.com.
$300: This is the maximum amount of money that can be request for an cleaning fee and is approved. Usually, this sum is provided in cases of vomit, urine, blood or other bodily fluids that are spread on the inside of the car. $150: Driver will get this money in cases of small bodily fluid mess.
(A) HOBO currently keeps 25% of each trip as a lead gen cost. This percentage is common in the industry and commonly referred to as a farm out fee. There are no monthly fees to be a driver on HOBO App, outside of a minimal data charge for the iPhone or Android.
(A) Additional charges may be added to your trip if your driver has to wait for you for more than two minutes or your route includes tolls, airport surcharges, or other fees. ... A toll charge added to your fare may not match the exact amount paid. Some cities charge tolls at a commercial rate.
HOBO Ride currently covers the following areas up to 50 miles on out bound trips with no mile radius on return trips.
7 (seven) day (plus) advance request for rides are $0.45 per mile per person plus booking fee and extra baggage fee (as needed). Under 7 day request will be at $0.55 per mile per person plus booking fee and extra baggage fee and Same day booking at $0.65 per mile per person plus booking fee and extra baggage fee ( all request based on availability).
Ride request for travelers traveling on Fridays and Saturdays only and all ride request must be for rides on or after June 9th 2017.
Person(s) under the age of 17 are required to be accompanied by and adult.
We calculate the size limits of your bag by adding the total outside dimensions of each bag, length + width + height. For all rides, your baggage allowance is: Dimension: 22" x 14" x 9", or 45 linear inches.
Carry on will meet the following requirements
The maximum dimensions for a carry-on bag are 9 inches x 14 inches x 22 inches (22 cm x 35 cm x 56 cm), including handles and wheels.
Bags outside the above dimensions will be at the discretions of the driver if there is sufficient room for storage. There will be a $75.00 baggage fee for each additional bags.